Return & Exchange

WRONG / DEFECT PRODUCT

Uh-oh, wrong or defective product? Don't worry, we've got you covered! Just send us an email at support@doctorhairrepair.com and we'll get it sorted ASAP.
 
RETURN

If you are not completely satisfied with your product, you may return it within 30 days of the purchase date for a refund or exchange. Please ensure that the item is unused and in its original packaging. Follow the steps below to initiate your return:

Step 1:
Download the return form below:
RETURN FORM

Step 2:
Fill out the return form and send it, along with a photo of the returned items, to support@doctorhairrepair.com.

Step 3:
Once your return is approved, pack your products in their original packaging with the return form and send them back to us with a track and trace to:

DOCTOR HAIR REPAIR
Fluorietweg 14B
1812 RR Alkmaar Netherlands.

We'll take care of the rest!